Group Sales Support Representative – Red Deer

Details

Openings 1
Location Name
Alberta Blue Cross - Edmonton
Edmonton, Alberta, CA
Date Posted Nov 23, 2017
Profession Administrative
Career Level(s) Entry Level
Job Type(s) Full Time, Temporary/Fixed Term
Education Level(s) Not Specified
Job ID job-9191

Position Summary

Temporary- Full Time (1 year opportunity)

FUNCTION:

The Group Sales Support Representative is responsible for handling customer inquiries and providing resource and support for the Sales and Service Representatives in the Red Deer office.

DUTIES AND RESPONSIBILITIES:

  • Provides ongoing client services to the Group Representative’s book of business including assisting in account enrolments, policy revisions and renewals.
  • Liaison between group accounts and various other departments in Alberta Blue Cross.
  • Prepares service and sales presentations as required.
  • Prepares sales quotations.
  • Provides customer service support at the branch front counter.
  • Prepares correspondence and spreadsheets; reviews enrolment, revision and closed case documentation for accuracy.
  • Answers the Group Sales telephone line.  Calls include sales leads, broker/consultant questions, group administrator inquiries and customer service issues.
  • Participates in meetings with Sales, Underwriting, Administration and works closely with the Senior Branch Representative.
  • Updates the Quotation activity and Service file in a timely and accurate manner for distribution to management and executive on a weekly and monthly basis.
  • Responsible for daily cash deposit, balancing daily cash to receipts, and preparing daily cash reports.

SKILLS AND KNOWLEDGE:

  • Must demonstrate strong verbal and written communications skills.
  • Must demonstrate strong organizational skills.
  • Must possess strong interpersonal skills demonstrated by strong relationship building skills coupled with excellent customer service aptitude.
  • Must be highly detailed and an analytical thinker.
  • Must be self-motivated with a positive attitude.
  • Must have strong administrative support skills.

Alberta Blue Cross offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected.  If you have the qualifications we are looking for, please apply online at www.ab.bluecross.ca


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