Group Sales Support Representative – Red Deer


Openings 1
Location Name
Alberta Blue Cross - Red Deer
Red Deer, Alberta, CA
Date Posted Jan 01, 2018
Profession Administrative
Career Level(s) Entry Level
Job Type(s) Permanent, Full Time
Education Level(s) Not Specified
Job ID job-9208

Position Summary

Temporary- Full Time (1 year opportunity)


The Group Sales Support Representative is responsible for handling customer inquiries and providing resource and support for the Sales and Service Representatives in the Red Deer office.


  • Provides ongoing client services to the Group Representative’s book of business including assisting in account enrolments, policy revisions and renewals.
  • Liaison between group accounts and various other departments in Alberta Blue Cross.
  • Prepares service and sales presentations as required.
  • Prepares sales quotations.
  • Provides customer service support at the branch front counter.
  • Prepares correspondence and spreadsheets; reviews enrolment, revision and closed case documentation for accuracy.
  • Answers the Group Sales telephone line.  Calls include sales leads, broker/consultant questions, group administrator inquiries and customer service issues.
  • Participates in meetings with Sales, Underwriting, Administration and works closely with the Senior Branch Representative.
  • Updates the Quotation activity and Service file in a timely and accurate manner for distribution to management and executive on a weekly and monthly basis.
  • Responsible for daily cash deposit, balancing daily cash to receipts, and preparing daily cash reports.


  • Must demonstrate strong verbal and written communications skills.
  • Must demonstrate strong organizational skills.
  • Must possess strong interpersonal skills demonstrated by strong relationship building skills coupled with excellent customer service aptitude.
  • Must be highly detailed and an analytical thinker.
  • Must be self-motivated with a positive attitude.
  • Must have strong administrative support skills.

Alberta Blue Cross offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected.  If you have the qualifications we are looking for, please apply online at

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