Group Implementation Specialist - Group Administration and Enrolment


Openings 1
Location Name
Alberta Blue Cross - Edmonton
Edmonton, Alberta, CA
Date Posted Mar 08, 2018
Profession Other
Career Level(s) Experienced (Non Manager)
Job Type(s) Permanent, Full Time
Education Level(s) Diploma, Bachelors
Job ID job-9283

Position Summary

At Alberta Blue Cross, we are dedicated to exceptional customer experience and community leadership.  We’re committed to providing the best health coverage for our members and take an active role in promoting the wellness of Albertans.  We believe in what we do, and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for training and career growth. If you’re excited about our brand and the contributions we make to the province, then we’d love for you to join our team!


Alberta Blue Cross has an immediate opening for an enthusiastic, team-oriented, results-driven Group Installation Specialist to join our administration team, reporting to the manager of Group Enrolment and Billing. The ideal candidate is a natural collaborator with a great attitude, work ethic and ability to facilitate projects across internal teams and external clients.  The successful candidate must have exemplary interpersonal skills, strong problem-solving skills, project management abilities, and a strong commitment to exceptional client services.


  • Work with Group Sales leading up to approval of application, providing and receiving pertinent information needed to enroll or update Group Benefit Plans.
  • Coordinates team managers/team leads from departments involved to plan milestones, and adjust when necessary.
  • Removes roadblocks from all key areas to ensure milestone delivery.
  • Works closely with project teams to identify and manage the impact of system changes to business process and resourcing.
  • Communicates achieved milestones, delays, and plans to overcome challenges to key stakeholders.
  • Analyze installation process with a focus on pinpointing improvement areas, guiding teams to implement changes.
  • Supports departmental business development and product implementation initiatives across the organization.
  • As chair, leads Quote and Enrolment meetings.


  • A post secondary degree, diploma or prior experience would be an asset.
  • Minimum of three years experience in a corporate environment.
  • Strong knowledge of Alberta Blue Cross plans, benefits, contracts, systems and processes would be an asset.
  • Ability to work under pressure, meet tight deadlines, prioritize and manage multiple tasks, projects and deadlines, all without jeopardizing quality.
  • Detail-oriented, organized and resourceful
  • Demonstrated ability to work as part of a team as well as individually.
  • Demonstrated analytical and problem solving ability.
  • Excellent interpersonal skills coupled with strong verbal and written communication.
  • High proficiency with Microsoft Office.
  • Strong networking skills and ability to grow and nurture business relationships.

Alberta Blue Cross Offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment.  If you have the qualifications we are looking for, please apply online at

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